Tender Caring Services
Caring Support That Feels Like Family
NDIS support workers assisting a participant in Canberra home environment
At Tender Caring Services, we believe that every person deserves support that is kind, respectful, and reliable. As a registered NDIS provider in Canberra, our mission is to help people with disabilities live their lives with independence, dignity, and confidence.
Whether it’s daily living support, social participation, or home assistance, our team is here to make life easier and more enjoyable for participants and their families.
Every person deserves support that respects their dignity, independence, and individuality. At Tender Caring Services, we walk alongside people with care, patience, and purpose.
Who We Are
We are a team of caring professionals who are passionate about making a difference at Tender Caring Services, a trusted local disability support provider in Canberra.. Our staff members are carefully selected, trained, and supported to provide the best quality care.
We understand that every participant is unique. That’s why our services are person-centred, tailored to meet the individual needs of each participant.
Why Tender Caring Services Was Created
Tender Caring Services was built around a simple belief — disability support should feel respectful, reliable, and genuinely supportive.
We understand that many participants and families are not just looking for services. They are looking for consistency, communication, trust, and support workers who genuinely care about their wellbeing and long-term goals.
Our approach focuses on building supportive relationships that help participants feel safe, understood, and empowered in everyday life.
As a Canberra-based NDIS provider, we are committed to providing disability support that is practical, person-centred, and built around real individual needs.
At Tender Caring Services, our values guide how we support people every day. They help us provide respectful, consistent, and person-focused disability support.
Respect & Dignity
We treat every person with respect and care. We listen to individual choices, respect personal boundaries, and support people in a way that protects dignity and privacy.
Person-Centred Support
We focus on the individual and their needs. Support is planned around personal goals, preferences, and daily routines, so people feel comfortable and understood.
Independence & Confidence
We support people to build confidence in everyday life. Our approach encourages independence while offering support that suits each person’s abilities and situation.
Community & Inclusion
We support people to stay connected with their community. This includes social activities, daily participation, and involvement that feels safe and meaningful.
Our Mission
Our mission is simple: to provide safe, reliable, and friendly support to every participant we work with.
We aim to:
- Help participants achieve their personal goals
- Make everyday activities easier and more enjoyable
- Build strong relationships with participants and their families
We take those things seriously. We’re honest about what we can provide. We communicate clearly. And we aim to be consistent, because consistency builds trust.
We don’t make guarantees. We don’t promise outcomes. We focus on doing the work properly and showing up rightly.
Learn more about our Supported Independent Living services for participants who need extra care.
Our Approach to Disability Support
At Tender Caring Services, we believe good disability support should never feel rushed, impersonal, or overly complicated.
We focus on providing structured, participant-centred in-home disability support services that adapt to each individual’s goals and daily routines.
Our support approach is based on:
• Consistency and reliability
• Respectful communication
• Supporting independence at a realistic pace
• Building trust over time
• Encouraging confidence and community participation
We understand that every participant’s situation is different, which is why support is always tailored around individual needs rather than a one-size-fits-all approach.
Our Support Team
Our staff are not just workers — they are friends, mentors, and supporters. From NDIS support coordinators to in-home assistants, every team member is trained to provide high-quality support.
Meet our dedicated team members and learn more about their experience.
Who We Support
We provide support to:
Children and adults with disabilities
Participants requiring in-home support
People accessing social and community participation support programs that encourage independence and connection.
Families needing guidance through NDIS processes
Our focus is always on creating a safe and empowering environment for everyone.
We provide support to people with disabilities, including those requiring psychosocial disability support in Canberra, across the ACT region.
Supporting Participants With Psychosocial & Complex Needs
Some participants require support that goes beyond physical assistance alone.
At Tender Caring Services, we also support individuals living with psychosocial disabilities and complex support needs by providing calm, structured, and participant-focused care that promotes emotional wellbeing, routine, confidence, and community connection.
Our team understands the importance of consistent support, respectful communication, and creating environments where participants feel safe and supported in everyday life.
We recognise that every participant’s needs are different, and our role is to provide support that feels practical, stable, and person-centred.
Why Families Trust Us
Choosing a support provider is a big decision. Families trust us because we:
Follow the NDIS support worker pay rates and guidelines
Provide transparent pricing and service details
Maintain high-quality care standards
Are local to Canberra, making visits and communication easy
Find out why we are a trusted NDIS provider in Canberra
Local Disability Support Across Canberra & ACT
Being based in Canberra allows our team to better understand the local community, available support networks, and the everyday challenges participants and families may face.
We support participants across Canberra and surrounding ACT regions, including Belconnen, Gungahlin, Tuggeranong, Woden, and Queanbeyan.
Our local presence helps us provide more responsive communication, reliable support scheduling, and stronger collaboration with families, support coordinators, and healthcare professionals across the region.
What Makes Tender Caring Services Different
We understand that choosing an NDIS provider is an important decision for participants and families.
What makes our approach different is our focus on consistency, communication, and practical support that works in everyday life.
Participants and families choose Tender Caring Services because:
• We provide participant-centred support tailored to individual goals
• We focus on respectful and reliable care
• We support both everyday living and long-term independence
• We communicate clearly with participants, families, and coordinators
• We understand the importance of trust and consistency in disability support
• We provide local support across Canberra and surrounding ACT areas
Our goal is not simply to provide services — it is to create support systems that genuinely help participants feel more confident, supported, and independent over time.
If you’re looking for a friendly and reliable NDIS support provider, we’re here to help.
Call our Canberra NDIS support team at 0424 394 067.
Our team is ready to answer your questions and guide you through the support options that best suit your needs.
Frequently Asked Questions About Tender Caring Services
We provide a range of NDIS disability support services in Canberra, including Supported Independent Living (SIL), in-home support, community participation, life skills development, psychosocial disability support, transport assistance, and daily living support.
We support participants throughout Canberra and surrounding areas including Belconnen, Gungahlin, Tuggeranong, Woden, and Queanbeyan.
Yes. Our support services are tailored around individual goals, routines, preferences, and levels of support required.
